By Chris Kanaracus, IDG News Service\Boston Bureau 24 Jul, 2009
Despite complaints from many users, Oracle is showing no signs it will reverse course on plans to shut down the venerable MetaLink support portal, long used by thousands of IT professionals around the world. read more »
There are many matters to consider when setting up an offshore outsourcing deal-scope, location, roles and responsibilities, service levels, governance plans and price, just to name a few. read more »
By Rebecca Wanjiku, Computerworld Kenya 2 Jun, 2009
After seven years of incubating IT projects, reforming the higher education sector and implementing tax breaks for the BPO industry, Ghana has reaped the benefits, according to a study by AT Kearney. read more »
By Patrick Thibodeau, Computerworld (US) 1 Jun, 2009
Growing budget constraints could force state governments to seek the potentially cheaper alternative of hiring offshore outsourcers to run IT systems. read more »
Just a week after rival SAP AG revised its plan to raise support costs, Oracle Corp. announced plans to offer small, short-term discounts to large customers using older versions of its software. read more »
By Chris Kanaracus, IDG News Service\Boston Bureau 16 Apr, 2009
Sun Microsystems would be willing to revive acquisition talks with IBM if the latter company "makes a stronger commitment to complete the purchase," according to a Bloomberg News report Thursday. read more »
Indian outsourcing services provider Satyam Monday announced that fellow Indian company Tech Mahindra has been selected to take a controlling stake in the company which has been beleaguered since news of over stated profits came to light earlier this year. read more »
By Chris Kanaracus, IDG News Service\Boston Bureau 13 Apr, 2009
It has become a regular ritual during Oracle's quarterly earnings conference calls. Company executives point to the vendor's lucrative revenue stream from maintenance -- paid annually by customers as a percentage of their license fees -- and bask in the approving glow of the financial analysts on the line. read more »
By Patrick Thibodeau, Computerworld (US) 6 Apr, 2009
Student loan provider Sallie Mae Inc. said Monday it plans to return its offshore operations to the United States, creating some 2,000 IT and call center jobs. read more »
IBM's news that it will shed some 5,000 North American jobs and potentially send more positions overseas has stirred up some bad sentiment toward Big Blue as the economy continues to languish. read more »
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